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Frequently asked questions about IT support in Tampa

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  Why does my company need managed IT?
  What separates Cullen Tech from other IT support services in Tampa Bay, FL?
  What are your managed services like?
  How do I handle the overwhelming IT problems I face on a day-to-day for my business?
  What are some of your key technologies and services?
  What are some of the benefits of using Cullen Tech’s managed services and IT consulting services?
  Do you offer computer service and repairs on an hourly basis?
  Can I purchase computer equipment from you?
  Does Cullen Tech perform IT consultations?
  What is a system migration?
 
  Why does my company need managed IT?
  Whether you’re a business owner or an IT manager, you know that technology can either be a great asset to your company or a terrible headache and expense. We know that having the right vendor plays an important role in which path your business will take. Cullen Tech provides the computer and network services to ensure success for your organization.
  What separates Cullen Tech from other IT support services in Tampa Bay, FL?
  Cullen Tech provides companies with a higher level of service. This means combining the basics of great customer service, such as returning calls quickly and being on-time, with the highest level technical expertise. Whether your business needs additional tech support or assistance performing full network migrations, Cullen Tech can help.
  What are your managed services like?
  Cullen Tech’s managed services are designed to offer business owners choices to fit their budget and stategic plans. Basically, we give Tampa companies the IT and network support they companies need and at a price they can afford. Our managed services are affordable, predictable, proactive, and performed with the specific goal to keep your business computer systems up and running and your staff and your company productive.
  How do I handle the overwhelming IT problems I face on a day-to-day for my business?
  Business owners and IT personnel are faced with many challenges. From managing the day-to-day network operations and user support, to planning for the next upgrade, the challenges many businesses face can be overwhelming. The last thing any business owner or IT staff wants is an IT partner who doesn't respond and drops the ball when it comes to technology. By relying on Cullen Tech as your IT consultant and technical support staff, you can ease the stress of maintaining and operating your business.
  What are some of your key technologies and services?
 
  • Network Security — firewalls and anti-Virus, anti-Spyware, and spam filtering
  • Company e-mail systems and migrations
  • Server and desktop migrations and management
  • Desktop standardization and lockdown
  • Remote access technologies for telecommuters or branch offices
  • Enterprise backup and disaster prevention systems
  • Software selection and upgrades
  • Certified engineers — Microsoft, Cisco, Citrix, and many others
  • Microsoft sales, service, and support — all Windows desktop and server software, Exchange, SQL, etc.
  What are some of the benefits of using Cullen Tech’s managed services and IT consulting services?
  Cullen Tech offers proven technology solutions to help business increase productivity. We can manage and implement your technology projects, including business applications, servers, network design and installation, data protection, disaster recovery, security, software and equipment upgrades, and more.
  Do you offer computer service and repairs on an hourly basis?
  Yes, we do. There are times when hourly service is necessary so we offer our expertise for a competitive hourly rate. You can save money by purchasing blocks of service time, too. As Cullen Tech performs the work, it is deducted from your prepaid block. We will alert you prior to your block running out of time so that you can continue to take advantage of the reduced rates.
  Can I purchase computer equipment from you?
  Yes, we have equipment and software from Cisco, Oki Data, Sonicwall, Xerox, and many more brands. Whether you need consumables or a new printer, Cullen Tech has you covered.
  Does Cullen Tech perform IT consultations?
  Yes, we consult on a multitude of proven technologies, including data backups, network security, and system migration.
  What is a system migration?
  System migration involves moving a set of instructions or programs from one platform to another. System migrations can also involve downtime, while the old system is replaced with a new one. Our IT support professionals are the system migration experts in Tampa, Florida.
 
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(727) 564-9660
 
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